Privacy Policy

PRIVACY POLICY


This privacy policy applies to clients and prospective clients.


Baines Solicitors values and is committed to protecting your privacy. Please read this privacy policy very carefully as it contains important information on who we are and how we collect, store, use and share your personal data. It also explains your rights in relation to your personal data and how to contact us or third parties in the event you have a complaint.


We are registered and regulated under the General Data Protection Regulation (GDPR) which applies across the European Union (including the United Kingdom). We are responsible as ‘controller’ of that personal data for the purposes of GDPR. Our use of your personal data is subject to your instructions, the GDPR, the Data Protection Act 2018, other relevant UK and EU legislation and our professional duty of confidentiality.


Information we Collect 


We may collect the following types of information:

  • Personal information (to include but not limited to) name, email address, phone number, mailing address and any other information you provide when you contact us or use our services.
  • Technical data – Information about your device and internet connection, including your IP address, browser type, operating system and usage details.
  • Cookies and tracking technologies – We use cookies and similar technologies to enhance your experience on our site (see Cookie Policy below).


How we use your information


We use your information for various purposes, including to:

  • Provide legal services and respond to your enquiries.
  • Improve our website and services.
  • Communicate with you, including sending newsletters or updates.
  • Comply with legal obligations and protect rights.


Sharing your Information


We do not sell or rent your personal information to third parties. We may share your information with:

  • Service providers – Third parties who assist us in operating our website or providing services, subject to their confidentiality obligations.
  • Legal Authorities – when required to do so by law, regulation, court order or to protect rights.


Data Security 


We implement reasonable security measures to protect your personal information from unauthorised access, disclosure, alteration or destruction. However, please be aware that no method of transmission over the internet is 100% secure.


Your Rights 


You have the following rights regarding your personal data:


  • Access – Request a copy of the personal information we hold about you.
  • Correction – Request that we correct any inaccuracies in your information.
  • Deletion - Request the deletion of your personal information, subject to legal obligations.
  • Opt-out – Unsubscribe from marketing communications at any time.

To exercise these rights, please contact us using the information provided below.


Cookie policy

Cookies are small text files that are placed on your device when you visit our website. We use cookies to enhance your user experience, analyse website traffic and provide personalised content. You can manage your cookie preferences through your browser settings.


Third-Party Links 

A website may include links to third-party sites. We are not responsible for the privacy practises of these sites. Please review their privacy policies if you visit them.


Changes to this privacy notice

We may update this privacy notice from time to time. We will notify you of any significant changes by posting the new notice on our website with a new effective date.


Contact us


If you have any questions or concerns about this privacy notice or privacy practises, please contact us at:


Baines Solicitors

14 Madoc Street, Llandudno, LL30 2TL

Tel: 01492 685462

Mobile: 07711871795

Email: zoey.smith@baineslaw.uk